National Operations Management Centre
The National Operations Management Centre [NOMC] will be a central entity in the Airservices air traffic management architecture, providing planning, oversight and operational authority of all Australian airspace.
The NOMC delivers complete management of the network, system and operations as distinct functions within a wider strategy that also includes delivery of airspace management and the provision of Air Traffic Control services.
The NOMC centralises decision-making in the air traffic management [ATM] environment to:
- provide a single point of contact for all ATM enquiries
- remove duplication of effort
- increase contingency capability
It also supports delivery of a standardised ATM service Australia-wide through nationally-focussed network operations management.
Administrative tasks will be conducted in the NOMC, enabling Air Traffic Services Centres [ATSC] to focus on frontline service provision. Pod supervisors can also focus on providing direct support to controllers in their pod rather than diverting their attention to administrative tasks.
The NOMC also enables career progression from the ATSC into the NOMC, allowing sharing of skills and understanding.
Creation of a daily National Operations Plan distributed from the NOMC to all operational facilities and stakeholders will:
- align all operational facilities to the same goals every day
- align priorities across the ATM environment, with individuals responsible for implementation
- deliver standardised and customer-centric services with all participants aligned to the daily priorities
- ensure Airservices understands our customer’s daily objectives
NOMC enables Continuous Descent Operations while contributing to business continuity and productivity benefits valued at $336 million over 20 years.
CMATS Air Traffic Services Centres
Civil Military Air Traffic Management System [CMATS] Air Traffic Services Centres [ATSCs] will be operations focussed, housing frontline air traffic controllers, their immediate supervisors and local system supervisor.
All administrative tasks will be handled from the NOMC, focusing ATSCs on front-line service provision and pod supervisors on direct supervision of the controllers in their pod.
Introduction of the National Operations Plan [NOP] developed in the NOMC will align all operational facilities to the same goals every day.
Each ATSC will have the same principles and functions with on the job supervisor assessments to be undertaken in any ATSC to ensure standardisation of and adherence to methods and processes.
The CMATS ATSCs support delivery of a standardised air traffic management service Australia-wide while increasing Airservices contingency capability.
Introduction of the Endorsement Modernisation framework will enable the creation of rosters that span an entire service provision area and multiple ATSCs, increasing work-life balance and shift swap opportunities.
Tier 3 endorsements will enable geographic sectors to be combined during periods of low task-load, lowering fatigue risk, increasing staff utilisation, and reducing business continuity risk.
ATSCs can have greater staff numbers for each function and a larger resource pool will result in less disruption from late notice absenteeism or the non-requirement for staff replacement.
The monitoring of task-load levels enables a more efficient allocation of controller resources during low traffic periods and to detect and manage periods of high task-load to ensure safe operations.
New operating models also ensure pod supervisors are available 24/7 to ensure staff are supported appropriately.
The CMATS ATSCs contribute to business continuity and productivity benefits estimated at $336m over 20 years.
National Airspace Management Office
The National Airspace Management Office [NAMO] will be a collaborative military and civilian capability providing a Shared Use Airspace management services to all Australian airspace users.
The primary function of the NAMO will be to coordinate access to appropriately sized and sited airspace within the Australian Flight Information Region [FIR] supporting civilian aviation, joint force operations and Defence preparedness activities.
The NAMO will provide increased notification and more flexibility in flight plan options through a less restrictive airspace construct to better manage traffic volumes for military and civilian operations.
Coordination is essential to efficient operational execution and to manage the competing priorities for both Defence and civilian airspace users. Determining priorities will ensure Defence preparedness and operational requirements are achieved while remaining flexible and responsive to civil aviation needs.
The creation of a daily Airspace Usage Plan [AUP] distributed to all operational facilities and made available for all stakeholders will reinforce a consistent and flexible service that is nationally focused.
Through the use of Airspace Management software, immediate and sharable airspace reservations are available to Defence and civil stakeholders.
BCCMATS will facilitate a common civil-military situational awareness through the seamless sharing of airspace data and secure information to enable dynamic, real-time airspace management and the flexible use of airspace.
Through shared situational awareness, dedicated points of contact and defined procedures, Defence units will have increased opportunity to extend their operations into airspace which has been traditionally segregated for civilian use providing increased flexibility and capability to conduct military exercises.
NAMO supports shared use airspace, trajectory based operations and route optimisation benefits valued to a combined total of $865 million over 20 years.
National Operations Disruption Response Capability
The National Operations Disruption Response Capability [NODRC] will support uninterrupted service provision for Australian airspace, improving resilience for unplanned events and optimising use of resources.
When combined with Dynamic Sectorisation, Endorsement Modernisation, the National Operations Management Centre and the CMATS ATSCs, the NODRC will enable expedited return to service after an air traffic services contingency event.
The NODRC simplifies the contingency framework to occur concurrent with the improved resilience capabilities introduced under the OneSKY Program.
The introduction of a National Air Traffic System Contingency Plan will reduce the number of documents required for maintenance, while development of a single set of procedures with a common taxonomy will reduce the likelihood of terminology errors and confusion.
Implementation of a Staffing Relocation Plan [SRP] and agreements with Defence will enable key operational staff to be relocated quickly and efficiently in response to a contingency event.
The NODRC contributes to business continuity benefits valued at $196m over 20 years.BACK TO TOP